Accessibility

This site has been designed and developed to ensure that its content is available to as many users as possible, including:

  • people with disabilities who may use assistive technologies

  • people with slower internet connections (including some rural and regional users) or less than state-of-the-art equipment

  • people with non-PC internet devices including handheld devices, game consoles and mobile phones.

The accessibility features available on this site include:

  • access keys to access certain information using your keyboard

  • skip links and a logical tab order to navigate using assistive technologies

  • adherence to international web standards

  • ARIA compliant keyboard navigation for rich interactive components

Access keys

Access keys are a special function provided for users with physical disabilities, specifically motor skill difficulties, although they can also be of benefit to other users. Access keys are hidden links that enable users to bring focus to important parts of a web page, using the keyboard.

For example, you can always get quickly back to our home page by using Access Key 2 from anywhere in the website, and you can follow any link in our website by simply putting your cursor inside the linked text and pressing the 'Enter' key.

How to use access keys

Windows users

  • Alt + the access key number brings focus to the element (e.g., hold down the 'Alt' key and press '2' to return to the home page).

  • For linked text, put your cursor inside the linked section and press the Enter key to take you to the link destination.

Macintosh users

  • Control + access key number focus to the element (e.g., hold down the 'Ctrl' key and press '2' to return to the home page).

  • For linked text, put your cursor inside the linked section and press the Enter key to take you to the link destination.

Available access keys

All Queensland Government websites use a consistent set of defined access keys, as defined by the Queensland Government Consistent User Experience:

  • 1: Queensland Government Gateway

  • 2: Home page

  • 3: Site map

  • 4: Contact us

  • 5: Search field (focus on the input field)

  • 0: Access keys help (this page).

Viewing and downloading documents

Portable Document Format

To view Portable Document Format (PDF) files, you will need to have Adobe Reader installed. This can be downloaded free-of-charge from the Adobe website.

Use the Adobe Reader to:

  • View a document by selecting the link text. The document will load into the reader.

  • Save a document for later viewing by right-clicking your mouse on the link text and selecting Save Target As and saving the file in your preferred location.

If you have a Macintosh with a single button mouse:

  • Save a document for later viewing by holding down the control key while you click your mouse on the link text. Select Save Link As or Download Link to Disk and save the file in your preferred location.

To convert PDFs to HTML or text formats use the Adobe PDF files online conversion tools.

Visit the accessibility section for details about navigating this site using assistive technologies.

To view Word, Excel or PowerPoint files:

  • View a document by selecting the link text. The document will load into the reader.

To save Word, Excel or PowerPoint files:

  • Save a document for later viewing by right-clicking your mouse on the link text and selecting Save Target As and saving the file in your preferred location.

If you have a Macintosh with a single button mouse:

  • Save a document for later viewing by holding down the control key while you click your mouse on the link text. Selecting Save Link As or Download Link to Disk and save the file in your preferred location.